Frequently Asked Questions

Enigma Timepieces is your premier destination for luxury watches in New Bern, NC. We specialize in pre-owned, high-quality automatic watches and accessories. Our curated selection and vibrant community of watch enthusiasts make us truly unique.

Enigma Timepieces specializes in pre-owned, high-quality automatic watches from renowned brands. Our collection includes a variety of styles and models to suit different tastes and preferences.

At Enigma Timepieces, we offer a range of services including buying, selling, trading, and sourcing luxury watches. Our personalized consultations, market analysis, and thorough authentication process ensure you feel informed and confident with every purchase.

Yes, Enigma Timepieces offers professional watch repair services. Our team of experienced horologists can handle a wide range of repairs, from simple battery replacements to complex mechanical restorations.

We guarantee the authenticity of every watch at Enigma Timepieces through a thorough inspection by our team of seasoned horologists and market specialists. Each timepiece is authenticated to ensure its quality and authenticity.

Absolutely! At Enigma Timepieces, you can trade in your current watch for another timepiece from our collection. Our team will evaluate your watch and offer a fair trade-in value.

At Enigma Timepieces, we source our watches from trusted suppliers and private collectors. Every watch undergoes a thorough inspection and authentication process to guarantee its quality and authenticity.

At Enigma Timepieces, we guarantee the authenticity and quality of every watch we sell. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided it is in its original condition and packaging.

Enigma Timepieces accepts various payment methods including credit cards, PayPal, and bank transfers. You can choose your preferred payment method at checkout.

You can contact Enigma Timepieces through our customer service email, phone number, or by visiting our store in NC. Our contact details are available on our website's contact page.